Privacy Policy

1Introduction

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we handle data when you:

• Use the Abhiram Edu Info Tech Website and the applications
• Create an account
• Access learning content
• Communicate with our support team
• Participate in activities, surveys, or promotions

By using the app, you agree to the practices described in this policy.

2Information We Collect

A. Personal Information (Provided by You)

We may collect information that you voluntarily provide when you:

• Create or update an account
• Register student's profile
• Contact support
• Participate in promotions

This may include:

• Name of Student
• Age (if applicable)
• Mobile number
• Email address
• Profile photo (optional)
• Login credentials
• Communication and support history

B. Automatically Collected Information

When you use the app, we automatically collect:

• Device information (model, OS version, device identifiers)
• IP address
• App usage data (screens visited, time spent, interactions)
• Crash logs and performance data
• Approximate location (if permitted)
• Cookies or similar tracking technologies

C. Business or Institutional Information (If Applicable)

For schools, partners, or distributors, we may also collect:

• Organization name
• Contact person details
• GST number (if applicable)
• Purchase and subscription details

3How We Use Your Information

We use collected data to:

• Manage user accounts
• Provide educational content and app features
• Improve learning experience
• Communicate updates, alerts, and support responses
• Process subscriptions or payments
• Enhance app performance and security
• Prevent fraud or misuse
• Comply with legal obligations
• Analyze usage to improve our product

4Legal Basis for Processing (India)

We process your information based on:

• Contractual necessity: to provide app services
• Legitimate interest: app improvement, security
• Consent: notifications, marketing communication
• Legal obligations: government, tax, or compliance requirements

5Sharing Your Information

We do not sell personal information.

We may share limited information with:

A. Service Providers

Such as:

• Cloud hosting providers
• Payment gateways
• Analytics tools
• Notification service providers
• Customer support platforms

All operate under strict confidentiality and data protection requirements.

B. Legal Compliance

We may disclose information when required by:

• Law
• Court order
• Government request
• To protect our rights or user safety

C. Business Transfers

In case of merger, acquisition, or restructuring, user information may be transferred to the new entity.

6Cookies & Tracking Technologies

The app may use:

• Essential cookies
• Analytics tools
• Performance monitoring tools

You can manage permissions in device settings. Disabling certain permissions may affect app functionality.

7Data Security

We use appropriate technical and organizational safeguards, including:

• Encrypted data transmission
• Secure authentication
• Restricted access
• Regular security audits
• Secure payment processing

However, no method is completely secure, and we cannot guarantee absolute safety.

8Data Retention

We retain information only as long as necessary for:

• Account and service management
• Compliance with legal obligations
• Resolving disputes
• Security and fraud prevention

User and transaction data may be stored for up to 7 years as required by law.

9Your Rights

Depending on applicable laws, you may:

• Access your information
• Request corrections
• Request deletion (where legally permitted)
• Withdraw consent (notifications, marketing)
• Object to certain processing
• Request data portability

To exercise rights, contact: info@abhirameduinfotech.com

10Third-Party Links

The app may display links to external websites or services.

We are not responsible for the privacy practices of third parties.

11Marketing Communications

With your consent, we may send updates about:

• New features
• Educational content
• Offers and promotions

You may opt out at any time via:

• App settings
• "Unsubscribe" link
• Email request